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Atlantic City Hotels & Casino Reviews » Trump Plaza Hotel & Casino
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When I read the reviews on this website, as well as others I started questioning whether I chose the right hotel. The location is great, the casino itself was great, I won a substantial amount of money, the rooms were ok... on the first night we stayed in the Main Tower, it was good, bathroom spacious and shower was great!!! The second night we went to the East Tower to get a great view of the ocean, BIG MISTAKE!!! Immediately we called to go back to the main tower, too much to even explain in detail..other than that, the front desk was very helpful, and we had a great time!!! We will definitely be back! =) This customer's view does not reflect the opinion of Atlanticcity.com Inc.
Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!
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I visted here on:
Feb-18-2010
Would I recommend this hotel?
Yes!
My ratings are:
 Value
 Rooms
Location
Cleanliness
Check in / front desk
Service
Casino
I recommend this hotel for:
Romantic getaway
I stayed here because of:
Beach
Casinos
Shopping
Spa
My age:
25-34
Traveling with:
Spouse / significant other
My visit was for:
Leisure
Would I stay here again:
Yes
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I was very excited to stay at Trump Plaza, we got a GREAT deal on the room - that would be the extent of my excitement in regards to where we would reside.
Upon arrival we found most of the staff around the hotel to be rather unhelpful. When we walked pulled into the parking garage the attendant just stared at us... apparently he wanted the $5 parking fee... he never even said anything. Then once in the garage we were completely lost, clearly unsure of where to go and there was nobody to ask. Then we finally found someone after 10 minutes of walking in circles and made it to the front desk.
When we got to the checkout they told us that we couldn't have a smoking room , which is what I requested upon reservations.
The card slot in the elevators to bring us up to our floor only worked half the time for most of the trip. I noticed other people having difficulty as well. When we finally did get to our room it was very nice- there was a window but it didn't open, and the thermostat couldn't go below 65. The room was very uncomfortable, the small fan put to "High" on the thermostat barely even worked. We spent three nights sleeping under just a sheet; even though it was snowing outside we were still sweating. To top it off, the outlet by the window/table didn't work so we had to rearrange the room and unplug other things in order to have a working light in the location that we needed it.
I was also disappointed when we got down to the spa area to find out how early the pool closed (7 o clock?!?) as well as that the sauna on the women's side was not working. It was bad enough that the jacuzzi/saunas were not coed so my significant other and I were unable to enjoy a relaxing jacuzzi together, but worse that he could have used the sauna, and I could not have. After we left the pool they required my significant other to give up his towel before exiting and he was forced to put his clothes back on over his bathing suit because he didn't want to walk through the hotel in what he had on to wear in the pool (a 'smaller' bathing suit).
The service within the casino was also poor, I tipped all the people working when I ordered a drink while playing slots, and it took most of them over a half an hour to come back with one. There was more than one occasion where I tipped a waitress in advance (after ordering) in hopes that it would get her to come back sooner with my drink, and still no luck. I would usually end up leaving the game I was playing, very thirsty.
I am not sure if things were not up to par because we came during the week rather than the weekend, because we were younger people, or because Trump just needs to get some new staff members, but regardless, we were disappointed in our stay. This customer's view does not reflect the opinion of Atlanticcity.com Inc.
Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!
( 1 of 1 people found this review helpful)
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I visted here on:
Feb-15-2010
Would I recommend this hotel?
No way!
My ratings are:
Value
Rooms
Business
Location
Cleanliness
Check in / front desk
Service
Casino
I recommend this hotel for:
Great pool
Romantic getaway
I stayed here because of:
Casinos
Entertainment
Restaurants
My age:
18-24
Traveling with:
Spouse / significant other
My visit was for:
Leisure
Would I stay here again:
No way
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