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Atlantic City Hotels & Casino Reviews » Trump Plaza Hotel & Casino
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I was terribly disappointed! I chose the Trump Plaze because I thought that "Trump" denoted a certain standard, so I thought the (almost) $400 per night stay would be worth it. However, the room was small, drab, and reminiscent of a truck stop hotel room. The carpets were so filthy you couldn't even tell what color they were supposed to be. Additionally, the floor hadn't been vacuumed. We requested a room with 2 queen beds facing the Boardwalk, but got a room with 2 full-size beds and the window was so dirty you could barely see anything out of it. The Check-In/Check-Out clerk I had on the day we left was generally complacent and lacked any cordiality.
The Bell Desk folks, and Marc in particular, were the best reflection on the whole stay. They were always professional, helpful, and even pleasant.
After years of being a single parent and not being able to afford a getaway of any kind, to finally be able to take my children away for a couple days and have this be the experience was again, terribly disappointing. I would not recommend this hotel to anyone. This customer's view does not reflect the opinion of Atlanticcity.com Inc.
Comments: - I am sorry to hear this. Call us next time and we will make sure to take care of you.
( 3 of 4 people found this review helpful)
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I visted here on:
May-30-2010
Would I recommend this hotel?
No way!
My ratings are:
    Value
    Rooms
    Business
    Location
    Cleanliness
    Check in / front desk
    Service
    Casino
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Business
Families with teens
Families with young children
Romantic getaway
I stayed here because of:
Beach
My age:
50 plus
Traveling with:
Family
My visit was for:
Leisure
Would I stay here again:
No way
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