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Atlantic City Hotels & Casino Reviews » Trump Marina Hotel & Casino
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My wife and I recently returned from a two day stay at the Trump Marina. We were celebrating my wife’s birthday which turned out to be anything, but happy. When we arrived and checked in, we went to our room. The room was not acceptable since we had asked for two queen size beds so we had to change rooms for the 1st time. This was very time consuming and tiring since we had just traveled two hours to get to Atlantic City. The 2nd room was fine, but at 2:00 a.m. in the morning the people down the hall were having a party, running in and out of their room and yelling. The next morning we informed one of the desk clerks and we were advised that we could again change our room for the 3rd time. We again transferred our bags and moved to the 18th floor which was fine.
When we first arrived, we were going to go for a swim in the pool once we were settled in our room, but upon trying to enter the pool we discovered, it was “closed for maintenance”. Nobody told us about this and no one apologized for the inconvenience. Trump has two other hotels with pools which we could have used, but no one ever offered this option to us.
The facilities in the hotel were not very good (restaurants were closed). In April, we stayed at the Trump Plaza with two other couples and the facilities were excellent.
After this experience, we don’t think that we will be spending anymore time at the Trump casinos! Our stay was very disappointing to say the least.
This customer's view does not reflect the opinion of Atlanticcity.com Inc.
Comments: - I am sorry to hear this. Call us next time and we will make sure to take care of you.
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I visted here on:
Jul-23-2008
Would I recommend this hotel?
No way!
My ratings are:
    Value
    Rooms
    Location
    Cleanliness
    Check in / front desk
    Service
I recommend this hotel for:
Singles older
Singles young
Tourists
I do not recommend this hotel for:
Families with young children
Older people
Romantic getaway
I stayed here because of:
Casinos
My age:
50 plus
Traveling with:
Spouse / significant other
My visit was for:
Leisure
Would I stay here again:
No way
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I love the view on the ocean front hotel, Atlantic Palace. It has a spectacular ocean front view in many of the rooms. It is an older hotel, it could use some renovation, but I like the size of the suites, having a kitchen is very nice and the hot tub in each room is a great addition. I can picture some old time Atlantic City stars staying at this hotel back in the day....
It is very convienent to the boardwalk too, there is an entrance right at the hotel, so can't get any closer to the beach. But of course Atlantic City still has it's homeless and beggers so that makes the beach visit not as pleasant as it should. Not a place for kids at all.
Had problems when dropped off my luggage, they wouldn't let my car stay there, had to move it and they took my luggage, but they need to change their method, it is not very customer service oriented. Made me feel unwelcomed.
Then had to walk to back of hotel, then up one flight to a separate reception area. The woman at the desk appeared nice and called me Suzette instead of Sue,w hich I corrected her at the time, but she gave me a room. I then was called out of the pool later in the day and accused in front of every one in the pool that I gave her the wrong name, which I did not. It was quite embarrasing and I had to stand dripping wet at the reception where I showed her my ID and the manager who was quite embarrassed realized that I had the same name as one of the owners and they gave me her room. They compensated me, but it was something that should not have happened. This customer's view does not reflect the opinion of Atlanticcity.com Inc.
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I visted here on:
14-Jul-06
Would I recommend this hotel?
Yes!
My ratings are:
    Value
    Rooms
    Business
    Location
    Cleanliness
    Check in / front desk
    Service
I recommend this hotel for:
Romantic getaway
Singles older
I do not recommend this hotel for:
Business
I stayed here because of:
Beach
My age:
35-49
Traveling with:
Spouse / significant other
My visit was for:
Romantic getaway
Would I stay here again:
Yes
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