Atlantic City Hotels and Casinos Reviews

Atlantic City Hotels & Casino Reviews » Tropicana Casino & Hotel

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Traveler rating :

Tropicana Casino & Hotel : "AVOID AT ALL COST IF YOU HAVE AN INFANT OR CHILDREN" view full review

( 3 of 3 people found this review helpful)

Jul 11, 2009 : AtlanticCity.com customer

When I check in I paid for 2 rooms only one was ready, my second was not until 3 hours later. Management and staff was not helpful no offers of upgrades or comps not even an apology. Non smoking areas are not enforce not healthy for infants or children. You have to walk thru smoking areas to get the better resturants, this not right to all those none smokers.This hotel is only good for gamblers and smokers not for families.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments : - I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Jul-05-2009

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

I recommend this hotel for:
Business
Meetings
Older people
Singles older
Singles young

I do not recommend this hotel for:
Families with teens
Families with young children
Older people
People with disabilities

I stayed here because of:
Beach

My age:
35-49

Traveling with:
Family with young children

My visit was for:
Family time

Would I stay here again:
No way

Traveler rating :

Tropicana Casino & Hotel : "satisfactory" view full review

( 3 of 3 people found this review helpful)

Mar 9, 2009 : Patrick DiSanto

The hotel room was fine but I found some of the casino workers to be rude and lacking a personalty. The Pit boss at the black jack table was rude and a bar tender, his name was Marty, was not attentive. I stood in front of him and requested a drink and he just ignored me. It took him a good period of and after serving several others before he noticed and ask if he could help. Naturally he didn't get a tip.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments : - Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Feb-21-2009

Would I recommend this hotel?
Yes!

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

I recommend this hotel for:
Business
Families with teens
Honeymoon
Meetings
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Casinos
Entertainment

My age:
35-49

Traveling with:
Business associate

My visit was for:
Leisure

Would I stay here again:
Yes

Traveler rating :

Tropicana Casino & Hotel : "Unsuccessful" view full review

( 4 of 4 people found this review helpful)

Feb 17, 2009 : Michael Kelley

My stay at Tropicana in March of last year was unsuccessful. I have stayed at the Tropicana many times before and a couple times since then and this was definitely the worst. The receptionist was very rude when my finance and I checked in, making us feel stupid after asking simple questions such as "Do we pay for internet?" and "What time do the resturants typically close?" After this the room we stayed in had problems such as dirty glasses, insufficient towels, and dirty linens. I was shocked when all these snowballed because like I said before I've stayed at the Tropicana before and it was never that bad.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments : - I am sorry to hear this. It took a long time for you to review this! Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Mar-02-2008

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

I do not recommend this hotel for:
Families with teens
Families with young children
Honeymoon
Internet connection
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Restaurants

My age:
18-24

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Maybe

Traveler rating :

Tropicana Casino & Hotel : "not so great" view full review

( 1 of 1 people found this review helpful)

Dec 9, 2008 : John Mulholland

I arrived at the hotel to find out that I was not able to self park because of the hight of my truck. Went through valet parking entrance and was not able to find the front desk. The front desk was on the other side of casino. Requested a none smoking room(a must) with a king size bed. Receive a room with a king size bed on a none smoking, so it was posted. Went into room and it smelled worst then the casino floor, like I was sitting in an ashtray. Not happy with my stay nor would recommend this hotel.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments : - I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Dec-06-2008

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

I recommend this hotel for:
Business
Internet connection
Meetings

I do not recommend this hotel for:
Families with teens
Families with young children
Great pool
Honeymoon
Older people
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Casinos

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Business

Would I stay here again:
No way

Traveler rating :

Tropicana Casino & Hotel : "Mislead" view full review

( 3 of 5 people found this review helpful)

Oct 8, 2008 : AtlanticCity.com customer

I was not happy with the room at all. It was not what I expected it to be at the Tropicana. It was not worth the amount of money they charge. Atlantic City.com asked what type of bed but they did not advise me that it is first come first serve. It was on my reservation which bed type and the front desk agent did not inform me that I would not be getting what was on my reservation.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments : - I am sorry to hear this. Hotels will try to accomodate bed type but can not guarantee it. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Oct-03-2008

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

Traveler rating :

Tropicana Casino & Hotel : "My stay was not bad. Sorry but that is the best I can do." view full review

Sep 25, 2008 : AtlanticCity.com customer

The hotel was just so, so, we stayed in the North Tower and there is no way to get to it except through the casino with your luggage.

The casino itself was not very smoker friendly.
You got a little room on the first floor near the buffet and a little room in Penny Heaven. If there were more areas, I could not find them. We went out to the Boardwalk to have a cigarette, which was pleasant this time of year, but how about in November, December, etc.?

The buffet was expensive ($20 per person for breakfast) and the food was not very good. By the time you got from selecting your food and back to your table, the food was barely warm. After the breakfast experience we didn't bother to go back for dinner.

All in all, my stay in Atlantic City was not that pleasant and I'm not sure if I would go back, since there are much nicer casinos and restaurants closer to where I live.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments : - Great review. Glad you had such a nice time! Thanks for using AtlanticCity.com.

Was this helpful?

I visted here on:
Sep-22-2008

Would I recommend this hotel?
Most likely.

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

I recommend this hotel for:
Business
Meetings

I do not recommend this hotel for:
Families with teens
Families with young children
Honeymoon
Older people
Pet owners
Romantic getaway

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Business associate

My visit was for:
Leisure

Would I stay here again:
Yes

Traveler rating :

Tropicana Casino & Hotel : "Disappointed " view full review

( 1 of 2 people found this review helpful)

Aug 21, 2008 : Denise Boughton

I would never stay there again as a frequent visitor of AC that was one of the worst stays that I have had our room was dirty to the point of wrappers in between the bed and the night stand dirt and other debris around the edges of everything. The dresser drawers were broken and had mildew in them. Asking housekeeping for extra towels was like pulling teeth, we never did get them and one person in our group had to dry himself off with just the hand towels after a shower. When asking a housekeeper for extra towels I was told to call housekeeping for them, maybe if they would have had a directory in the room for extensions for such items it may have been easier but it didn't matter because we didn't get them anyway.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments : - I am sorry to hear this. Bad time. Expect an email from us. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Aug-18-2008

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Location

Cleanliness

Check in / front desk

Service

Casino

I do not recommend this hotel for:
Older people
People with disabilities
Romantic getaway
Tourists

I stayed here because of:
Casinos

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

Traveler rating :

Tropicana Casino & Hotel : "Fix the Elevator" view full review

( 1 of 1 people found this review helpful)

Aug 1, 2008 : AtlanticCity.com customer

Big problem with Front Desk and valet.....my bags were lost for 3 hours....delaying my trip....I think the staff was deliberately delaying the bags, because I was not originally at my room when they arrived (because I went up the wrong tower....another big problem was the elevator in the North Towers were down.....so there were lines, delays...and we tried to use the freight elevator.....I also had problems with internet connection, which never worked.....so not a great stay....The casinos and restaurants were very good...

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments : - I am sorry to hear all this. Trop usually is a 5 star rating. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Jul-18-2008

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

I recommend this hotel for:
Great pool

I do not recommend this hotel for:
Business

I stayed here because of:
Business
Casinos

My age:
35-49

Traveling with:
Business associate

My visit was for:
Business

Would I stay here again:
No way

Traveler rating :

Tropicana Casino & Hotel : "Hotel room under renovation?" view full review

( 1 of 1 people found this review helpful)

Jul 21, 2008 : AtlanticCity.com customer

We arrived late in the evening, had made our reservation for the Havana Tower, but was given a room in the West Tower.

Room appeared to be under renovation with wall paper peeling from walls, no local or hotel info in the room and bathroom appearing unfinished. When we called the front desk, there was no answer, tried concierge to find out they close at 8PM.

Entering from parking structure confusing with poor signage leading you to a check in desk.

One positive comment, the bed was very comfortable.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jul-17-2008

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Location

Cleanliness

Check in / front desk

Service

Casino

I do not recommend this hotel for:
Families with teens
Families with young children
Internet connection
Tourists

I stayed here because of:
Beach
Casinos
Restaurants
Shopping

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Family time

Would I stay here again:
No way

Traveler rating :

Tropicana Casino & Hotel : "My Stay At The Tropicana" view full review

Jul 19, 2008 : Dwayne King

Here is a list of my complaints:

1) Most of the time I called the front desk no one answered. The phone just rang .
2)I requested room service and never received it.
3) It took me over 30 minutes to catch the elevator going down during check-out time (11:00AM).
4) Someone entered my room through the jointed door.
Nothing was taken. Just a broken cigarette was left on the floor and my small carry on bag was rambled.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jul-11-2008

Would I recommend this hotel?
Yes!

My ratings are:

Value

Rooms

Location

Cleanliness

Check in / front desk

Service

Casino

I recommend this hotel for:
Honeymoon

I do not recommend this hotel for:
Families with teens

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Family

My visit was for:
Business

Would I stay here again:
No way

Traveler rating :

Tropicana Casino & Hotel : "Weekend at The Tropicana" view full review

Feb 25, 2008 : AtlanticCity.com customer

I was here for the first time and recieved most of my information from other travelers as hotel staff was few and far between. I had to dispute charges on my bill that were not accurate, and when I called to do so the response was a long pause followed by a voicemail where I left a message and am still waiting for a return call. I spent $700.00 for two nights and still had to pay a parking fee in a garage where several items were stolen from our truck. Benefit of the doubt maybe I was just not having a good weekend, I was a little anxious since I couldn't have a cigarette because after I requested a smoking room I got off the elevator for my floor to discover that the entire floor was non-smoking. When I called the front desk to ask to be switched I was then informed that there were no smoking rooms left. Still not horrible, but one more little annoyance.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Feb-22-2008

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

I recommend this hotel for:
Singles young

I do not recommend this hotel for:
Tourists

I stayed here because of:
Casinos

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Maybe

Traveler rating :

Tropicana Casino & Hotel : "Disappointment" view full review

Feb 19, 2008 : AtlanticCity.com customer

Ask me a question

My husband and I wanted a romantic getaway since it was our 19th anniversary. We booked late, so our only option in close proximity to the boardwalk was Tropicana. We requested a room overlooking the ocean to our dismay, upon arrival the room was not impressive, decor was lacking, the floors were dirty and our view was definitely not of the ocean our boardwalk; such a disappointment. I must say we had a good time hanging out in the casino. Amenities outside of the room were superb. Not recommended for romantic getaways.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Feb-15-2008

Would I recommend this hotel?
Yes!

My ratings are:

Value

Rooms

Location

Cleanliness

Check in / front desk

Service

Casino

I recommend this hotel for:
Meetings
Singles young

I do not recommend this hotel for:
Romantic getaway
My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Maybe

Traveler rating :

Tropicana Casino & Hotel : "very clean but" view full review

Feb 18, 2008 : SEAN GOLDATE

Ask me a question

table games were very high in price... $ 50.00 roulett tables and thats it.. no $ 25.00 tables. i thought that was crazy when i normally play $10-15 tables... maybe i am just cheap.. i wouldn't go back here. the rooms were dirty and the bathroom was very questionable. my wife went into the club she said she felt like she was back in high school. if you like high priced tables dirty bathrooms small bedrooms and stupid clubs you should go here.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Feb-16-2008

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

I do not recommend this hotel for:
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Casinos
Entertainment

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

Traveler rating :

Tropicana Casino & Hotel : "Not the best Anniversary Present." view full review

Jan 14, 2008 : AtlanticCity.com customer

Upon arriving at the Tropicana my wife and I found parking and check-in to be somewhat of a hassle. The hotel staff came across as being rude, the room requested wasn't available and the drywall on the celing above the shower was falling down. I feel that the "value" of the room was not worth even the discounted rate we paid. As "first timers" to Atlantic City on what I thought would be a unique getaway for our one year wedding anniversary, my wife and I were not at all impressed with the Tropicana. While in Atlantic City we did visit other casinos where we found the staff to be friendly and the hotel to be overall more appealing.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jan-11-2008

Would I recommend this hotel?
No way!

My ratings are:

Value

Rooms

Business

Location

Cleanliness

Check in / front desk

Service

Casino

I recommend this hotel for:
Older people
Singles older
Singles young

I do not recommend this hotel for:
Families with teens
Families with young children
Honeymoon
Romantic getaway
Tourists

I stayed here because of:
Casinos

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

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