The first room they gave us had mold on the wall and the wall paper was falling down, the receptionist messed up the bill and I was worried we would get double billed she also gave us bad directions to the shopping area and we drove for about 1 hour the wrong way and did not find the stores that we found out were only 5 minutes away and that was on the following day so we did not have time to shop then.The next day the man that was working was very helpful and did straighten out the bill.
Comments : - I am sorry to hear this. Call us next time and we will make sure to take care of you.
Was this helpful?
I visted here on:
May-02-2009
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I had a great stay.I got sick and with their help was able to get to a hospital.But overall I would visit again stay.Everyone was real nice and always was greeted and ask if there was anything else. they can do to make my stay more comfy.The location was ideal to travel to all the casinos.Also the price for the room was reasonable.They also reminded me to ask for my aarp discount when I book.
Comments : - Great review. Glad you had such a nice time! Thanks for using AtlanticCity.com.
Was this helpful?
I visted here on:
Oct-10-2009
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Families with young children
Older people
Very good service for a busy holiday weekend & not far at all if you can't afford Casino hotel prices on holidays.Lots of restaurants and stores for browsing or if you just want to walk the streets to people watch . Never knew how close it was before this trip because haven't ever driven past Hilton Casino Hotel before.Only negative was we had room directly above check in counter on 2nd floor and was a little too noisy with kids having breakfast. But, I asked for the king size bed so that was all that was available at time.
Was this helpful?
I visted here on:
May-30-2010
Would I recommend this hotel?
Most likely.
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Families with teens
Families with young children
Older people
Singles older
Singles young
Tourists
I do not recommend this hotel for:
Honeymoon
Meetings
The hotel was nestled in a nice and quiet spot.The clerk at the front desk made you feel welcomed and appreciated the time you walked in, and until you left the hotel.We didn't have time to see nor get in the pool, but from what I heard,was that everyone enjoyed the pool.The hotel is just five (5) to ten (10) minutes away from Atlantic City.So its real convenient for you to drive and not have parking issues.
Comments : - Great review. Glad you had such a nice time! Thanks for using AtlanticCity.com.
Was this helpful?
I visted here on:
Jul-09-2010
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Families with teens
Families with young children
Great pool
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists
I do not recommend this hotel for:
Honeymoon
Pet owners
I stayed here because of:
Casinos
Entertainment
Restaurants
Shopping
I booked 3 rooms at this hotel recommended by a friend who had stayed there a few years ago. My guest were very disappointed in the rooms. There should not have been any mold anywhere especially in the tub. One shower curtain was full of it and in the other room the mat in the tub was full of mold where you have to stand. A hotel run down and no one seemed to care about its up keep. Very sad.
Comments : - We are sorry to hear this. Your comments have been elevated. Expect an email.
Was this helpful?
I visted here on:
May-27-2011
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service
