I booked this room online because I was impressed with the way things were being described about your hotel. The room I requested was for 1 king size bed, instead I got 2 full size beds. When it was time for me to check out, your front desk personnel was trying to charge me extra for valet parking even though I didn't drive there. It was only after I showed my anger that the front desk realized that he was checking me out of a different room even though he had my credit card with my name on it in front of him. There were also other issues with the room such as the thermostat having a problem for the first few hours.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

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I visted here on:
Feb-18-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Older people

I do not recommend this hotel for:
Families with teens
Families with young children
Honeymoon
Romantic getaway
Singles older
Singles young

I stayed here because of:
Casinos

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

I booked and paid for a kingsize bed which was confirmed but I only got two full beds and I was upset. I tried to get the hotel to move me but they claimed to be booked and offered me a ten dollar refund. I am highly disappointed in the Sheraton and will never stay there again. My fiance's legs were hanging off the bed because he is such a tall man and our stay ended up being very uncomfortable. I will try another hotel next time I go to Atlantic city.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

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I visted here on:
Apr-25-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business
Internet connection
Meetings
Older people
People with disabilities
Singles older
Tourists

I do not recommend this hotel for:
Honeymoon
Romantic getaway
My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

I stayed here because of the price of the hotel. The week I went everything was very expensive because of the Air show and I was able to get a good deal through AtlanticCity.com. The pool and hot tub were fun and the workout room was great. The room was a good size however, the beds were not very clean. The sheets and pillows had stains on them and the cleaning people would not take the trash out of the room.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Susie, glad we were able to accommodate with a great rate! Sounds like it all went well. I am going to forward your complaint about stained sheets etc. to Sheraton.

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I visted here on:
Aug-19-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Older people
Pet owners

I do not recommend this hotel for:
Honeymoon
Romantic getaway

I stayed here because of:
Beach

My age:
25-34

Traveling with:
Family

My visit was for:
Family time

Would I stay here again:
Yes

The hotel is priced accordingly for its location next to the convention center, train station and outlet stores. If that is a benefit for you I might recommend it. We found it to be rather noisy, sub prime restaurants and not very clean. It would probably be better suited for a young family. I can’t say I would choose this hotel again. We found the hotel staff to be extremely nice and helpful. That made up for some of the negatives.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Very happy it worked out for you. Thanks for booking at AtlanticCity.com

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I visted here on:
Aug-17-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Families with teens
Families with young children
Internet connection
Tourists

I do not recommend this hotel for:
Honeymoon
Older people
Romantic getaway

I stayed here because of:
Beach
Entertainment
Restaurants

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Maybe

Upon Check in we went to are room and we were pleased that the room was so big and well designed. When we checked out the bathroom the sink was leaking all over the floor. I called main desk but it took over a hour to fix. We waited to take a shower after a long drive to arrive here. After the sink was okay we go to take a shower and there was no water. A pipe broke somewhere in the hotel. They gave us another room and they made a mistake with the room number on the keys and we tried to get in another persons room. Back to the main desk to get another set of keys to the right room. Still no water in this room also. Back to the main desk and asked for a room in another hotel in Atlantic city because we were very frustrated by then. This being 3 hours after check in and still not washed. As a recompense they gave us 3 breakfast coupons for our stay. The plumbing in our room made noise every time the person in the next room used theirs, and this started at 5 in the morning. I would not advise anybody to stay at this hotel until they fix the plumbing.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

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I visted here on:
Aug-03-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Families with teens
Families with young children
Older people
Tourists

I do not recommend this hotel for:
Great pool

I stayed here because of:
Beach

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Maybe

The hotel was convenient to all, especially good for convention center access. However, the bathroom could have been cleaner and the carpets were stained. The beds were comfortable, the room quiet, and there was lots of nearby shopping and restaurants. The view was really nice. All of Atlantic City could be seen. It did the job for what we were looking for. Checking in was a breeze and the staff were very friendly. Skip the breakfast buffet, though. Sour milk and short staffed.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

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I visted here on:
Jun-23-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Meetings

I do not recommend this hotel for:
Families with young children
Honeymoon

I stayed here because of:
Beach
Business

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Business

Would I stay here again:
Maybe

I would recommend the Sheridan as a place to stay for leisure. However,you may have to wear your flip flops in the shower. I had to take a shower with my flip flops on due to a grunge build-up feel to the bath tub like it was wiped out but not really cleaned and the shower curtain smelled of mildew. also, the carpet in the main part on the room had a huge Pink stain. My first impression was great until I took a shower. saw the imperfections right under my nose. I was sort of disgusted and disappointed because of the dirty bathroom and huge pink stain. It could have been taken care of before we arrived. Maybe the maid was hoping we wouldn't notice. When I stay at a hotel, I want a great experience for me and my family and friends and in this case it wasn't great it was merely ok. I had an nice time but it wasn't the best room I stayed in in my lifetime.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

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I visted here on:
Jan-20-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Families with teens
Singles young

I do not recommend this hotel for:
Romantic getaway

I stayed here because of:
Entertainment

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Yes

This was a nice hotel for the money. I reserved a smoking room but was given a non-smoking one. When I reported the error, we were moved to the new location within a very short period of time. It was a great one-night stay for my girlfriends' group, and we plan to return for a longer visit. One problem we had was getting to the hotel from the expressway--bad directions and we were in the wrong wrong lane.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

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I visted here on:
Jul-12-2007

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Romantic getaway
Tourists


I stayed here because of:
Entertainment

My age:
50 plus

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
Yes

Bed is too soft and loud sounds of the flash on the toilet. It keep us awake the whole night. Otherwise this hotel is good for convention and strategically located. Friendly staff but housekeeping takes time to repond to my call for an extra pillows. Near the shopping area and convetion center. Clean hotel and nice smell corridors. Parking was far from the hotel. The concierge and the bell perso were friendly. Trained staff in the front desk dicreet on the room numbers.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

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I visted here on:
Jun-22-2007

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business


I stayed here because of:
Business

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Business

Would I stay here again:
Maybe

Hotel was reasonably priced. However, it was far from the boardwalk, the casinos and restaurants. It was a long walk or wait for the shuttle to get to where the entertainment was located. However, it was close to the shopping area and the highway. We were able to enjoy shopping in the outlets and we found a few coffee shops to have coffee and dessert each day. It was an interesting place to stay since it is the home of Ms. Universe. Thus, it had several photos, dresses and crowns on display. It gave us something to talk about. It's not a bad place to stay.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
28-Jun-06

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business

I do not recommend this hotel for:
Families with young children
Romantic getaway
My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Maybe

My stay at the hotel was pleasant. The room was a nice size. The hotel room was furnished nicely. I especially liked the location of the hotel because it was within walking distance to the shopping area and boardwalk. The jitney bus service to the casinos is across the street and affordable. I enjoyed working out in the fitness center. The one issue that I had with this hotel was that the pool was not clean. I was unable to swim in the pool with my family because it was noticeably dirty. When I am selecting a hotel, one of the most important feature is the pool so this was greatly disappointing for me and my family. However if you don't care about the pool this maybe a nice place for a short stay.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great review,Tarshia. It is strange pool was messed up. Glad you had such a nice time though! Thanks for using AtlanticCity.com

Was this helpful?

I visted here on:
Aug-19-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business
Families with teens
Tourists

I do not recommend this hotel for:
Families with young children
Great pool
Honeymoon
Romantic getaway

I stayed here because of:
Shopping

My age:
25-34

Traveling with:
Family

My visit was for:
Family time

Would I stay here again:
No way

Over all the hotel is great, only one exception is the carpet in the room is dirty. I would stay at the hotel again if they can give me a room with a cleaner carpet. This is the first time stay at the hotel for my children and they really enjoy every moment of it. The price is very reasonable compare to other hotels in Atlantic City. If you like gambling, you might have to drive or walk a few blocks to the casino hotel.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Glad we were able to accommodate with a great rate! Sounds like it all went well.

Was this helpful?

I visted here on:
Aug-19-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Meetings

I do not recommend this hotel for:
Families with young children

I stayed here because of:
Shopping

My age:
35-49

Traveling with:
Family with young children

My visit was for:
Family time

Would I stay here again:
Yes

I stayed at the Sheraton because I heard it was very nice. It was a nice hotel however when I went to check in they had my arrival and departure date wrong (it was changed & they said they weren't notified) but I had the confir # & person's name I spoke to so it worked out however the person checking me in "Customer Service Manager" treated me like an annoyance. Also, the elevator's were not working in the hotel one entire evening so we had to walk up and down the 6 flights to our room! You would think they would do something nice for the guests that had to tolerate this but nothing - not even a "I'm sorry for the inconvenience".

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.