We were very disappointed with our Atlantic City visit. A month in advance we requested a room with 1 king size bed but at our arrival we were told that no rooms with 1 king size bed were available.My wife and I have been married for 25 years and were not happy that our only option was a room with 2 double beds!! We called the booking agency and were told that there was nothing they could do for us.With booking and paying for this reservation completed 1 month earlier some kind of hold or guarantee could have, and should have, been made to make sure that we received what we had paid for.If there was a king size bed room available at the time of booking then it should have been reserved at that moment and held until arrival.Reserved rooms should not be given away to the first person who walks through the lobby doors. Our reservation was paid in full one month prior.
Comments : - I am sorry to hear this and understand your dissatisfaction. Hotels do not guarantee bed size. They will fulfill requests only based upon availabilty. Thanks for booking at AtlanticCity.com.
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I visted here on:
Oct-25-2008
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I do not recommend this hotel for:
Honeymoon
Romantic getaway My age:
35-49
The young lady at the front desk was indifferent and not the least bit sociable. She was constantly on personal phone calls. Twice I had to go back down to the front desk because our keys did not work. I do believe that if she left that phone alone long enough to take care of us it never would have never happened. She also made me feel like I was bothering her. I do not believe this is the type of customer service you would like to give customers to think is okay. Because it is not. I have stayed at a Red Roof Inn before and I have to say I was never so disappointed in my stay.
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I visted here on:
Mar-09-2007
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I do not recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
Tourists
This was a great place to stay based on its close location to the strip and its value. Rooms were clean, staff was friendly and helpful. We didn't spend too much time at the hotel but it was enjoyable none the less. The condition and bay views were better than I expected. The only problem that I had was the A C did not work through the nite and it was hot! $25 dollar cab ride to the casinos by the way.
Comments : - Great review Michael. Glad you had such a nice time! Thanks for using AtlanticCity.com.
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I visted here on:
Sep-13-2008
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
Room was clean and there was not a lot of noise. Had a minor plumbing problem but they came really quick once they were notified. House keeping respected the do not disturb sign. the front desk attendant was polite but was not knowledgeable about questions concerning the reservation. you need a credit card for a $25.00 deposit for incidentals which is not disclosed when making reservation so for those who do not want to take a credit card to Atlantic city should buy a prepaid credit card for this. Very close to the casino`s
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I visted here on:
Aug-29-2008
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service
The bath room had mold on the ceiling, which could be bad for anyone with allergies. The beds (both of them) in my room had large divots in the center. If sleeping by yourself, this may not be an issue. However, my wife and I were both rolling towards the middle and into each other. Parking near the entrance to unload luggage is also a challenge. If you stop in front of the door no one else can come into the parking lot. The pool was never open the entire weekend. The gentlemen in charge of the buffet breakfast was loud and not nearly as funny as he thought he was, making breakfast a lot less enjoyable. Breakfast was runny eggs, over ripe bananas and a lot of sugary items. Not nearly worth the $7 I paid for it.
Comments : - I am sorry to hear this. Call us next time and we will make sure to take care of you.
Was this helpful?
I visted here on:
Aug-16-2008
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Singles young
I do not recommend this hotel for:
Business
Older people
The hotel was not bad. It is convenient and affordable to stay in if you do not want to pay a lot at one of the casino hotels. The people at the front desk are very nice and helpful. The room was clean and spacious. There was an issue with the drain in the tub. The water began to fill up when I was taking a shower. That was my only issue. Other than that the stay was good. I would stay there again.
Was this helpful?
I visted here on:
Jul-17-2008
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Families with teens
Singles older
Singles young
Tourists
I do not recommend this hotel for:
Great pool
People with disabilities
Romantic getaway
The hotel was ok. It was too pricey for what I received. The room had two beds insteaad of the king I applied for online and also called customer service to verify. The bathroom was way too small. But the location in retrospect to the casino's and boardwalk was pretty good. Not that far at all. I wish there could've been other things to do in the hotel, maybe a resturaunt or even a continental breakfast. But all in all it was satisfactory. Not the best by far. I would reccomend this for business or a quick stay but not for anything romantic.
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I visted here on:
Mar-03-2007
Would I recommend this hotel?
Most likely.
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Business
Families with young children
Older people
People with disabilities
I do not recommend this hotel for:
Families with teens
Great pool
Honeymoon
Romantic getaway
Singles older
Singles young
Tourists
All went well, front desk staff was helpful with directions and info about local eateries. The hotel is in a great location, right on the black horse pike. I drove from Philadelphia, I had no problem finding the hotel and other places of interest. I am interested in knowing about vacation packages for the upcoming summuer season, I would like to return to this hotel with other family members for a longer stay. It would also be nice if the hotel would offer some vouchers or coupons for varuious activities and for meals at area eaties. I look forward to returning.
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I visted here on:
Jan-14-2007
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Business
Families with teens
Families with young children
Honeymoon
Meetings
Older people
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
Tourists
The Hotel in which we stayed was the red roof inn,everything went pretty well until the end.We set the alarm for10am an it didn't go off,I called the front desk to complain and ask for an extension so we could shower before we left.The clerk said we could only have an extra 30 minutes and was kinda ignorant about it. I would have gladly paid something for another hour which,I felt should have been offered to us,also I left my phone charger in the room without a doubt.When I called they said nothing was turned in????? I do not appreciate them throwing it away or worse.they stated that the room was checked,but I saw it hanging from the wall but in our hurry to get out I forgot it. this is unacceptable!!!!!
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I visted here on:
Nov-11-2006
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
The hotel was nice good location, for the price. My wife and I did not really spend alot of time at the hotel for we had an engagement in Atlantic City. For the time we spent there we had no problems I would recommend this hotel. There is a bar and restaurant in the hotel which makes it nice that if you want something to eat you really don't have to drive. Due to our short stay we didn't get to see the pool.
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I visted here on:
Jun-21-2008
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Singles older
Singles young
Hotel was better than I expected after reading other reviews. Staff was kind of zombie-like. Room was very far away, they need more doors you can enter and exit. We had to park near our room but enter a door much farther away. I was amazed at the size of the hotel, we had to walk from front to back and it seemed never ending. Did not make it to the pool although it was smaller than we would have liked. Beds were very small. We have a queen at home so it was uncomfortable to downsize. Our hair dryer was broken and they came in to service it, it was kind of an uncomfortable situation. I wish they would have just tested the new one that they had brought and let me dry my hair, they could have fixed it the next day. Overall for a one night stay it was great, I don't know if I would want to stay there for a prolonged amount of time though.
Comments : - Great review. Glad you had such a nice time! Thanks for using AtlanticCity.com
Was this helpful?
I visted here on:
Jun-28-2008
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Families with teens
Singles young
Tourists
The Red Roof Inn was not the nicest hotel I have ever stayed in, but the rooms were clean, the staff was very nice and helpful, and it suited my needs. The shuttle to the Hilton was convenient. They offer a shuttle back as late as 1 am. If you are planning on staying out and enjoying the nightlife, a taxi ride back to the hotel is only $25 from the Taj Mahal which is far less expensive than staying in one of the big casinos. If you want to travel a little more cheaply and still have money to spend on a good time, this is a good place to stay. I would certainly stay here again.
Was this helpful?
I visted here on:
May-25-2008
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Business
Families with teens
Families with young children
Tourists
When we checked in the girl at the desk was not very friendly but her coworker (Denise I think her name was) was very helpful. We went into there the bar area to get something to eat and a drink but no one would wait on us. We sat there for 20 min. or so and they just walked around us talking to the other employees. Overall it was clean and a good location. Just not very people friendly w/ the exception of Denise.
Was this helpful?
I visted here on:
Mar-29-2008
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Romantic getaway
Singles older
Singles young
I was very please with the overall cleanliness of the hotel. However, the wait to check in was long due to the fact there was one person working the desk in which she had to also answer a constantly ringing telephone. Also, I was charged for a refrigerator in the room which did not work. However, I was reimbursed for the fee. The outside front of the hotel needs much needed repair as it is difficult traveling to and from due to the heavily slanted walkways. This would be extremely difficult for elderly persons.
Was this helpful?
I visted here on:
Sep-01-2007
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service
I recommend this hotel for:
Business
Singles older
Singles young
Tourists
I do not recommend this hotel for:
Great pool
Honeymoon
People with disabilities
Romantic getaway My age:
35-49
