I was surprised to see that being that it was recently renovated the Lobby's bathroom were not very appealing, the rooms had no coffee pot in the rooms, or enough towels. Although I went more for the entertainment and casino, the room is the last place you want to go to at the end of the night and the hallways were not very clean.. the room had a very old smell to it. Not very nice. Expected a much more classier place.
Comments : - Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!
Was this helpful?
I visted here on:
Mar-07-2009
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Business
Older people
I do not recommend this hotel for:
Families with young children
Honeymoon
Romantic getaway
Singles young
I was asked by the Front Desk / Check In where I wanted my Room. I told her I wanted a room facing Borgota because I was attending a Concert there with my daughter for her Birthday!to make it a memory that we were attending there,and was instead put in a room facing the back Section of the Hotel which was very disappointing, I even called the front desk and was put on hold for a very long time so i hung up disappointed again and never heard back from them too! Instead we were looking out the window seeing a swamp, instead of seeing the place where we were going to attend a awesome concert which would have made a very awesome memory for my daughters birthday at your Hotel instead we were stuck looking at the swamp at the back of the hotel, :( sad face!
Comments : - I am very sorry to hear this. Call us next time and we will make sure to take care of you.
Was this helpful?
I visted here on:
Nov-07-2008
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Families with teens
Honeymoon
Romantic getaway
Singles older
The security staff at "The Pool" is a band of idiots. I went to Harrah's for my 21st birthday and on my first night there, me and a couple of my friends decided to stop by the pool. At the door, one of bouncers tells my friend, who happens to actually be 22 years old, that he does not look 5'8 as his ID indicates. Then the moron proceeds to take his ID away on the basis that it is a fake. My friend had to run to his car, retrieve his car registration and school ID, and had to ask one of the police officers to get his REAL ID back! These morons in suits need to take their $30,000 salaries and invest it in their education.
Comments : - I am sorry to hear this. Call us next time and we will make sure to take care of you.
Was this helpful?
I visted here on:
Sep-05-2008
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Older people
I do not recommend this hotel for:
Families with young children
The walk through the casino just to arrive near the lobby check in was the longest walk from the parking garage. There was 7 girls with many bags and no bell hop in site. We tried to call the pool for the party at 10pm and never received an answer once. Then 2 guys selling tickets for the pool were in the hall near our room and sold us tickets but only for 6 girls and he over charged us. He said that we would get the bachelorette in for free giving his name and we ended up having to pay anyway. The rooms were nice, although was warm and musty smelling. I paid 870$ for 1 night and 2 rooms and wasn't very impressed with the service. I'm a assistant manager in a hospital and I feel service should be a top priority.
Comments : - I am sorry to hear this. Not the service I would expect from Harrahs. I will forward your comments, and see if we get a response. Call us next time and we will make sure to take care of you.
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I visted here on:
Aug-16-2008
Would I recommend this hotel?
Most likely.
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
We were not offered any special amenities, even though we told them we were there to celebrate our anniversary. The casino did not have a designated "non-smoking" area like others. The shuttle to the boardwalk was not timely. Our room was great but it was in the corner near the maid station and they woke us up early on Saturday morning with their chatter and banging carts. The walls are paper thin. We told the front desk and they responded, "well that is one of our better rooms because it has a jacuzzi tub. Well, I also paid $400 per night to sleep as late as I wanted to sleep. Not very appealing and too far from boardwalk. We were told it was just 2 miles but it was much further than that.
Was this helpful?
I visted here on:
Jun-06-2008
Would I recommend this hotel?
Most likely.
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Great pool
Older people
Romantic getaway
Singles older
Tourists
I do not recommend this hotel for:
Business
Families with teens
Families with young children
Honeymoon
Singles young
You can do a much better job cleaning the elevators because they were very dirty. Everyone sees these and it makes a very bad first and daily impression.
I certainly think you can serve less fries at the Reflections Cafe. Your coffee is too strong and too expensive. Otherwise food was good and the prices were fair.
As far as the gambling goes I think you should have at least one $5.00 table on each type. People would play more.
Was this helpful?
I visted here on:
Sep-04-2007
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Great pool
Older people
People with disabilities
Singles older
Tourists
I do not recommend this hotel for:
Pet owners
Romantic getaway
My stay was good. I however was unimpressed by the lack of hot water in my room for most of my stay. The casino had a fantastic atmosphere about it. The shuttle service that was offered, which took us to the other hotels within the club made for easy travel back and forth. To add the buses where clean and the drivers were very friendly and helpful. We spent a good amount of time at the Eden restaurant and bar, which provided us with live music.
Comments : - Great review. We are happy you had a nice time! Thanks for using AtlanticCity.com.
Was this helpful?
I visted here on:
Mar-14-2012
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists
I loved the Harrah when I stayed there for my conference last year (2011) and encouraged coworkers to stay there as well. This time although the service was still professional and friendly my room was not the one I requested from the site. It appeared I was given what was available and not the location I requested.
My stay although pleasurable was not as memorable as the first time. I will still stay at the Harrah if it is near where I need to be. Otherwise I will be trying other hotels out. And YES it will be someone from AtlanticCity.Com
Comments : - This is a very helpful review, people will appreciate your effort. Thanks for coming to AtlanticCity.com!
Was this helpful?
I visted here on:
Mar-07-2012
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Business
Older people
People with disabilities
Romantic getaway
Singles older
Tourists
I do not recommend this hotel for:
Families with teens
Families with young children
I really enjoyed my stay at Harrahs. The only problem though is it is not on the boardwalk so I had to keep paying for transportation to get back and forth. They offer you a free reward card holder transportation but that bus takes so long to come. The family fun center was nice and kid friendly my children had a blast but I just wish that the kids pool was a little bigger to accommodate all the kids that go there.
Comments : - Great review. We are happy you had a nice time! Thanks for using AtlanticCity.com.
Was this helpful?
I visted here on:
Feb-20-2012
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Families with young children
I do not recommend this hotel for:
Internet connection
We enjoyed the pleasant atmosphere upon arrival and the friendliness and courteousness of the check-in staff. Our room was clean and very accommodating. The casino is easily accessible from the Harbor Tower where we stayed. We ate at the buffet and the food choices were varied and very good. The coffee shop on the casino level was also great for a quick breakfast the next morning. All in all we genuinely enjoyed our one night getaway at Harrah's!
Comments : - Great review. We are happy you had a nice time! Thanks for using AtlanticCity.com.
Was this helpful?
I visted here on:
Oct-11-2011
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Great pool
Honeymoon
Older people
Romantic getaway
Great Pool, hours should be increased. I understand closing the pool at 7 on nights that Club is open. But why can't pool stay open later on other nights. At least 50 patrons were kicked out of the pool area Sunday night in last 4 minutes of Giants Game ! - Yikes !! Bad customer experience.
Hotel lacks any casual dining places. Very expensive restaurants, or take out pizza with nothing in-between. A casual restaurant or cafe serving chicken etc would be great
Comments : - We are happy you enjoyed yourselves first timers! Thanks for booking at AtlanticCity.com.
Was this helpful?
I visted here on:
Nov-04-2011
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Business
Great pool
Older people
I do not recommend this hotel for:
Families with teens
Families with young children
We were impressed by the size of the room and bathroom in the Bayview Tower. Bed was very comfortable and room was clean. Almost everyone who worked there was friendly. Buffet and restaurants were a bit pricey, but the food was very good. Drinks at bars were overpriced. The set up of the casino floor can be confusing, and we were dismayed that you had to take luggage down steps (no ramp)from self-parking garage. Overall nice place to stay.
Comments : - We are sorry to hear this. Call us next time and we will make sure to take care of you.
Was this helpful?
I visted here on:
May-30-2011
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Great pool
Singles older
I do not recommend this hotel for:
People with disabilities
The rooms were very nice....large, comfortable and clean. The beds were also very comfortable. The only thing I found disconcerting was that you needed your room key to go down in the elevator but not up, so don't leave your room key in your room on checkout. The only really bad thing I can say is that the check in line was horrible! With only 3 people working at the check in we were there for quite a while. I would also like to add that the security people were wonderful! I left my purse in my room when I checked out and didn't realize it until I was at Caesars on the boardwalk and when I called to see if I did leave it they went and checked immediately and called me back within minutes and told me they would just hold it at security until I was ready to pick it up.
Comments : - We are happy you enjoyed yourselves. Thanks for booking at AtlanticCity.com.
Was this helpful?
I visted here on:
May-12-2011
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Great pool
Honeymoon
Older people
Romantic getaway
Singles older
Singles young
Tourists
I do not recommend this hotel for:
Families with young children
The internet connection or use of the computer in the business office charge is ridiculous. You should have free hot spots or at least free access to the internet for e- mail.
I was just recently on a business trip to California
and as cash strapped as they are, I was still able to check on my e- mail print airline tickets without any cost.The self park access is atrocious for non handicapped, I can only imagine how difficult it would be for the handicapped.
Comments : - Thanks for taking the time to review. We are happy your trip was good. And thanks for using AtlanticCity.com.
Was this helpful?
I visted here on:
May-11-2011
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Families with young children
Great pool
Older people
Romantic getaway
Singles older
Singles young
Tourists
I do not recommend this hotel for:
Business
Internet connection
People with disabilities
