We were disappointed with our visit. The check in process took over 20 minutes. We walked a distance that took what seemed like forever to find the tower to our room. The stench of cigarette smoke permeated the entire lower levels. We tried on two different occasions to get a drink at one of the bars and were ignored by the bartender. We were approached by pan handlers at the door looking for money and sales people inside promoting "free deals". At breakfast we had to listen to a fight between two females exchanging extremely foul language. This confrontation was ignored by hotel employees. We felt uncomfortable and
unsafe during the entire stay.
Comments : - We are sorry to hear this. Call us next time and we will make sure to take care of you.
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I visted here on:
May-09-2011
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Meetings
I do not recommend this hotel for:
Families with young children
Older people
People with disabilities
Tourists
I stayed here because of:
Entertainment
Restaurants
There was a time when the hotels in Atlantic City were among the best. Now? Seems like get them in and forget them. The condition of this hotel was marginal, the room was to be a promotional one night deluxe. Was very disappointed with what we got for $250 for the night. Communicating with people was extremely difficult as I only speak English. My fault because I'm American? We had difficulty navigating through the hotel/casino to get to where we wanted to be. I understand the need to have me walk directly through the casino to get anywhere but the lack of directions was difficult.
Comments : - Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!
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I visted here on:
Aug-16-2009
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Business
I do not recommend this hotel for:
Honeymoon
Romantic getaway
This was my husband's first time here. He hated that no one at the front desk correlated the right information to us regarding use of hotel keys in elevators, how to work my laptop or the fact that they had a business center that I could have used to go online and and worst of all that they gave me a room without a window that I could see outside. I am very claustrophobic. I checked out by Sunday night.
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I visted here on:
Jul-11-2008
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Older people
Tourists
I do not recommend this hotel for:
Business
Romantic getaway
It was a VERY bad time for Caesars! The facility is under renovation at this time and VERY noisy! Once they are finished, all should be good. We had meetings during the evening and continued late...therefore we had an opportunity to sleep in...NOT! The jack hammering started EARLY! They tried to compensate with a free breakfast buffet...we would have rather slept. Morton's of Chicago Steakhouse, that is attached to the main entrance, was VERY good! Too bad the trip was disrupted by construction!
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I visted here on:
Mar-10-2008
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Business
Internet connection
Older people
Motel was under construction and it was a great inconvenience on our part. We were not told of this until we arrived that day. Should have been aware of this when the reservation was made. Also, the room had a terrible shower and the bed was like sleeping on the hard floor. The ice machine was broken on our floor. We had to go to another floor to get ice. Check in was very confusing due to credit card differences according to their info. Never Again!
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I visted here on:
Feb-24-2008
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I do not recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
I was totally unhappy with this hotel, with the service and their rooms. The room was dirty, and smelly, and the mattress I got was worn out. I slept on the mattress, and I felt the springs poking my body. Next morning I woke up with big rings imprinted on my back. The hotel was not baby or kid friendly at all. We wanted to eat at a buffet, they make us walk all around the casino, walk up the stairs, elevators, to get to one restaurant.
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I visted here on:
Oct-09-2007
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Older people
Pet owners
I do not recommend this hotel for:
Families with teens
Families with young children
Romantic getaway
I stayed at this hotel twice trying to be open minded about the first time but both time, the reception/check in desk staff was very rude to start with. I have traveled all over the world and never have I been given a rooms like the ones we got. They were dirty, dark and in the first floor on a remote tower. I asked for a change since I had a baby and the room didn't smell right and they say NO! It is not about the customer at Ceasar's. I will never go back there again.
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I visted here on:
2-Jul-06
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I do not recommend this hotel for:
Families with teens
Families with young children
Romantic getaway
We were very tired when we arrived from Massachusetts and to find no room available yet to go into. We had asked when booking if a early arrival which was around 1:30p.m. would be a problem. The woman who I spoke with said no problem since Wednesdays are not one of your busy times. We were told when we arrived we can put you in a smaller room with two double beds. I told the man absolutely not since I pre-paid our trip of two days and paid for a King-Supreme Room. He told us we would have to wait and return at 3pm and the room should be ready. We returned at 4pm and again we were told our room was not ready. We demanded to speak with your manager (Mike). We explained the situation and told him how disappointed we were being our first time at Atlantic City. He was very nice however and put us in a room he stated as a suite. We really didn't know if we were getting a suite or simply the same as we ordered to begin with. Anyways we thought it could of been handled quicker and more pleasant with our first man who was checking us in. We told him how disappointed we were but he didn't even blink. We did however, love the boardwalk and all the casinos.
Comments : - We are happy you generally enjoyed yourselves besides that incident. Thanks for booking at AtlanticCity.com.
Was this helpful?
I visted here on:
May-25-2011
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Families with young children
We would not come back to Atlantic City. The slot machines are the tightest anywhere. Definitely not a good place to play and have a little fun.
Caesar's charged $14.00 for internet service per day. Many hotels give it free. There was a $20.00 charge per day to use the health center. There were no restaurants in the hotel or on the shopping mall to get a "healthy" breakfast, e.g., expensive eggs only. No cereal or oatmeal, etc. Yuck! Also long lines at breakfast in one restaurant only on the shopping mall. Not good.
The check in staff was rude and impersonal.
Comments : - I am sorry to hear this. Call us next time and we will make sure to take care of you.
Was this helpful?
I visted here on:
Oct-07-2009
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service Casino
I do not recommend this hotel for:
Families with teens
Families with young children
Internet connection
Older people
Tourists
My wife and I enjoyed our visit and it was a reunion affair with her brother and his wife. We enjoyed the casino together and the walks on the boardwalk. Service was good and the room was very nice. Checkout was smooth and orderly. We had other friends who were staying at the Tropicana and we visited them in their room. Next time we will probably stay there. Their room was just as nice as ours for $70 less. In addition the restaurants and shopping areas were more "tourist friendly."
Comments : - Very happy you enjoyed yourselves first timers! Thanks for booking at AtlanticCity.com.
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I visted here on:
Jul-16-2009
Would I recommend this hotel?
Yes!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
Atlanticcity.com charged me $192.00 per night and when I checked in at Ceasars the front desk clerk told us that the room was $143.65. Since I didn't book directly with Ceasars she couldn't give me the current rate. I am still trying to get my refund and found the employee who took my complaint to be unhelpful and unapologetic. Waitresses at the casino were hard to find and beer was served in a small cup instead of a bottle.
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I visted here on:
Dec-26-2007
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Location Cleanliness Check in / front desk Service Casino
I had a room in the "South Tower" overlooking the RESERVATIONS DESK/LOBBY. I had no idea when booking this room that would be our view...very disappointed since final cost was $170 for one night!! Went to Front Desk to change rooms, nothing available. Generally, hotel doesn't have that polished look at all.
Next day went over to Harrah's Marina to play.. Hotel looked clean, organized, people were friendly, seemed like a different class of people in general.
Was this helpful?
I visted here on:
Oct-16-2007
Would I recommend this hotel?
No way!
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Meetings
I do not recommend this hotel for:
Families with young children My age:
50 plus
Hotel is basically in the middle of the other casinos. A walkway between another casino is convienent in cold, rainy or snowy days. Hotel is clean and mostly modern. There is one section of the hotel which has older rooms and these rooms show their age. As usual there is a long line and wait for the buffet meals. The additional coffee shop type restuarant is clean but has very slow service with the food usually coming out cold. The buffet selection is OK and the staff there could be a bit more friendlier. The front desk staff is very friendly, polite and helpful. There is remodeling going on in the hotel and the previous large gift shop has been replaced with a much smaller and poorer selection of items store by the front desk. There is a nicely decorated Roman bar in the lobby area but it is usually closed and open in only peek times. When playing slots there is usually a long time to wait for a cocktail waitress to take you order and a much longer time to receive your drink order. I would go back but I think this hotel could work a bit on its customer service.
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I visted here on:
12-Oct-05
Would I recommend this hotel?
Most likely.
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
I recommend this hotel for:
Honeymoon
Older people
Singles older
Singles young
Tourists
My room was reserved to have a king bed but I was placed into a room with 2 double beds. We were running late for a concert so we couldn't get this adjusted. There are excellent dining choices and the hotel is located in an excellent spot in relation to Boardwalk Hall. The hotel has a nice atmosphere and everyone was friendly. I was annoyed that my reservation was mixed up but other than that it was a nice experience.
Comments : - This is a very helpful review, people will appreciate your effort. Thanks for coming to AtlanticCity.com!
Was this helpful?
I visted here on:
Jan-28-2012
Would I recommend this hotel?
Most likely.
My ratings are: Value Rooms Business Location Cleanliness Check in / front desk Service Casino
Value