100% Verified
Atlantic City Hotels
Reviews

First we reserved in Jan.07 and when we got there instead of beeing in the Bally's like we wanted we were in the Claridge (realy no good)thenn we went to see the person at the desk and she was rude saying we should have looked at the small prints sayiing we should have got there at 10 AM but we have 9 hours of traveling to do soo it is hard to do.The only good point is the security people who were very nice to awnser your questions.Too bad nest time Ceasar or Trump.Thanks again for asking hope you do someting about it.Would have love to stay at the Bally's in the tower.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Mar-04-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business

I do not recommend this hotel for:
Honeymoon

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

Very excellent service I will come back in june so get ready for me and my spouse. the people were very nice good manner good clean room parking was very close by the resturant had very good food very nice waitress. I think bally is on the best hotel in atlanticcity. the security gaurd show excellent service very calm manner very good shows good for shopping meeting people walking the boardwalk playing the slot machine a chance to win alot of money.the driving location very easy less traffic good bus service very clean street ,excellent valet parking service and great people

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Mar-04-2007

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Honeymoon
Romantic getaway
Tourists

I do not recommend this hotel for:
Families with young children

I stayed here because of:
Entertainment

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Yes

I booked at Bally's and was put in the Claridge. I realize,now, they are merged, however, I wanted to stay in the Bally's wing, but was not given an option. The person at check in was not very friendly. He did not explain that we would be in the Claridge, did not offer us direction as to how to get to our room, and seemed anxious for me to just get away from the counter. Thinking my room was in Bally's as I had booked, I spent 10 minutes trying to find the elevator to get to my room. After asking a security guard, I was told I was in the Claridge. Bally's/Claridge did not have the best service I have encountered, from the front desk to the hosts and servers in the restaurant. After 11pm, most restaurants were closed other than the "coffee shop" on the 6th floor. After finding it, we stood in line with about 8 other people while the hostess had her back turned to us erasing and re-writing on the specials board behind her podium. She ignored everyone in line, never saying hello, I'll be right with you etc... After nearly 10 minutes of being ignored, we left and went to another hotel/casino, and spent most of the rest of our stay at competing hotels/casinos that all seemed to appreciate us visiting them more than they did at Bally's/Claridge. The only plus was the walkway to get to Ceasars!

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Feb-27-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

My age:
25-34

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
No way

The problem was, I wasn't put in the Bally's tower rooms -- I was in the "Claridge" which is run by Bally's.
I'm assuming the Bally's rooms would've been just fine, but the room I was in at the Claridge was less than desirable. Here were some of the problems:
1. The thermostat switch for Heat/Cool was broken off and I had to take the cover off just to set the temperature.
2. The built in wall hair dryer wouldn't stay latched and was wedged in place with a piece of cardboard -- if you touched it at all it would fall off and the hair dryer would turn on -- very dangerous since I was gone most of the day and it could've fallen off and turned on while I wasn't there. I called in the problem and the said they would have some come and fix it right away -- never happened.
3. I was supposed to be in a smoking room (as per my intenerary) and they originally put me in a non-smoking room and it took over an hour for them to get me into a smoking room -- bad service.
4. The tissue box was very damaged and the room appearance seemed generally under kept.

So, I thought I was going to be staying in a Bally's room and instead they "bait and swithced" me to their connected Claridge hotel which in my opinion was sub-par.

Not happy and not impressed.

Mark

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jan-22-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

My age:
35-49

Traveling with:
Just me

My visit was for:
Business

Would I stay here again:
No way

Im really disappointed with this hotel. I was actually having second thoughts on booking between Ballys or Ceasars I guess I made the wrong choice. The spa concierge doesn't even know know how to talk in a courteous way with their guest even your GSA's. I cant spend another dime in your hotel this will be the last time. If Im your secret shopper you will lose all your credibility. And I will absolutely not recommend your hotel. And what kind of hotel does not provide dental kit????? and asks your guest to purchase it from your gift shop???? That is so Ghetto!!!

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jan-18-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people

I do not recommend this hotel for:
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Casinos
Restaurants

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

Ballys was a great stay for the money I spent. It was a wonderful weekday get away for by friends and I. It is also located near other casinos so we were not confined to Ballys Casino the entire night. In addition, the shopping outlets are located within a couple of blocks of Ballys. All of the employees from the front desk to the pit bosses to the blackjack dealers were very friendly and helpful. The rooms were very clean and had all of the necessary amentities. The next time I visit Atlantic City I will be staying at Bally's, that is a guarantee!

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jan-03-2007

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Families with teens
Honeymoon
People with disabilities
Singles older
Singles young
Tourists


I stayed here because of:
Casinos
Entertainment
Shopping

My age:
18-24

Traveling with:
Business associate

My visit was for:
Leisure

Would I stay here again:
Yes

Everybody is nice for help we are enjoyed very well I will recommand too many friends to bally's the only thing we lost when we play nobody makes money it is a very nice trip and my staying was too short next time I will stay for one week .congratulations! it is a great business have a trip to atlantic city and it is very funny and life looks very nice when we are inside everywhere is clean excellent job i feel like to stay in and come back again and again.In my next three weeks vacations one week for atlantic city

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Dec-30-2006

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
Tourists


I stayed here because of:
Beach
Business
Casinos
Entertainment
Shopping
Spa

My age:
35-49

Traveling with:
Business associate

My visit was for:
Romantic getaway

Would I stay here again:
Yes

I enjoyed my stay there. I went for my birthday and I really had a good time. I felt that the price was very reasonable and you were able to access everything because of the location. The only suggestion that I would make is that there would be more employees at check-in. The staff was very nice. I also liked that there were different floors. I also loved that you didn't have to go outside because there were floors to play, lay and eat. I also enjoyed the different variety of slot machines that were there. I also would like to say that for those people who are there to drink, there are many waitresses and they are quick and on point. So all in all if you are going to AC I would really recommend Bally's.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Dec-29-2006

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Great pool
Older people
People with disabilities
Romantic getaway
Singles older
Singles young


I stayed here because of:
Casinos

My age:
18-24

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
Yes

The hotel was great and we had a fantastic time. The only bad thing was the line at the check in, it must have taken us 30-40 min to get checked in. I thought that was a little bit crazy. We had a ball at the casino and met some great people. We loved the Blue martini and the live bands that played. The wild wild west Casino was also a lot of fun, we both like country music so we enjoyed being there as well. We are planning on going again when we get some more money saved up. We are going to recomend Bally's to other people we know as well!

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Dec-29-2006

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Honeymoon
Older people
Tourists


I stayed here because of:
Casinos
Entertainment

My age:
18-24

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Yes

The rooms were neat, clean and comfortable. Location on the boradwalk is great! Casino was fun! Had a great time. Check-in took a while, but the desk staff were friendly and helpful! The bell staff were friendly. Room service order was wrong, delivery person did not understand our request to the error corrected.( appeared limited English proficiency). When we tried to explain, he just kept asking us to sign receipt for the order. Although the error was small (iced tea sent instead of hot tea), it was frustrating. I didn't call to have corrected because of the time factor...by the time the hot tea would be delivered it probably would have been another 45 minutes. On postive side, although there was an error in our reservation ( we had confirmation of two rooms, one handicap accessible), only one was reserved at Bally's, the front desk supervisor (Cathy?) was very helpful in resolving.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Dec-26-2006

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Tourists


I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Yes

I enjoyed my stay at Ballys, although I would have stayed longer but the price of the room was a little steep for me. The way the hotel/casino was set up was great. I loved the fact that I could go to a number of different casinos without walking outside, that helps out a lot in the winter time. It did seem like at times, it took a little while for a waitress to come along to order a drink. It would also help to have a few more tables with five dollar and ten dollar minimums. Overall, it was a fun trip.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Dec-09-2006

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Great pool
Singles older
Singles young
Tourists

I do not recommend this hotel for:
Families with young children

I stayed here because of:
Casinos
Restaurants

My age:
25-34

Traveling with:
Just me

My visit was for:
Leisure

Would I stay here again:
Yes

Upon arrival the check in staff was very knowledgeable and professionl. The bell captain was very friendly and took pleasure in handling our luggage. The hotels directional signs were very visable and pointed us directly to our destination. When we arrived back to get the keys to our room everything went very smoothly. It was a pleasant suprise that our rooms had ocean views and were very clean. The refrigerator and safe were nice conveniences. Elevators were fast and convenient. Didn't get to experience the pool because the casinos were just too much fun. I can't wait to return and recoup some of my losses!

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Dec-06-2006

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Older people
Romantic getaway


I stayed here because of:
Business
Casinos
Entertainment

My age:
35-49

Traveling with:
Business associate

My visit was for:
Business

Would I stay here again:
Yes

I stayed at the Wild West for its mid boardwalk loction. I was able to visit other casinos without using public transportation or my vehicle. The new pier was a short walk on the boards. As they....location, location, location. It was a great experience and I'll do it again soon. Probably next year at out annual convention. I stayed at the Wild West for its mid boardwalk loction. I was able to visit other casinos without using public transportation or my vehicle. The new pier was a short walk on the boards. As they....location, location, location. It was a great experience and I'll do it again soon. Probably next year at out annual convention.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Dec-05-2006

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Families with teens
Singles older
Singles young
Tourists


I stayed here because of:
Business

My age:
50 plus

Traveling with:
Business associate

My visit was for:
Business

Would I stay here again:
Yes

The service (especially from the guards) was exceptional. I work in a customer service environment and truly understand how challenging it is to find people that will deliver that type of service for you. The room that I stayed in did not have a desk as I was staying at the hotel attending a regional conference meeting. I was a bit disappointed that I was not able to receive a printed bill as I would with any other hotel at the conclusion of my stay. I need these bills immediately as I have to submit theses types of receipts to our corporate expense department at the conclusion of the week thus causing a HUGE inconvenience. Overall, I was pleased with the hotel and would recommend this hotel to any person looking to visit the area.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Nov-01-2006

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Honeymoon
Meetings
Older people
Romantic getaway
Singles older
Tourists

I do not recommend this hotel for:
Families with teens
Families with young children
Internet connection
People with disabilities
My age:
25-34

Traveling with:
Just me

My visit was for:
Business

Would I stay here again:
Yes

Bally's was fine, however the rooms could use a little "updating"...especially the bathrooms. Tile was coming off. If i recall correctly, there was no ceiling fan in the bathroom either. I don't recall any type of entertainment there the days I stayed. The location was very good though.....right in the center of boardwalk.
For my first time in Atlantic City, it was a fun get-away.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
9-Jul-06

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Families with teens
Families with young children
Older people

I do not recommend this hotel for:
Romantic getaway

I stayed here because of:
Beach
Casinos

My age:
35-49

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
Maybe