100% Verified
Atlantic City Hotels
Reviews

I booked what I thought was a premium room. It might be by AC standards. But much smaller than most 2 star locations I've stayed, in the past. Bath towels and coffee packets were not replaced during my two day stay. No big deal but disappointing for the price of the room. Other than than thing were OK in general.
The lounge was pleasant, with attentive staff. The location was very good, just about center of the Boardwalk. Overall I'd rate my stay 2 of 5

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Sep-11-2007

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business
Older people
People with disabilities


I stayed here because of:
Business

My age:
50 plus

Traveling with:
Business associate

My visit was for:
Business

Would I stay here again:
Maybe

Hotel did not have the room I requested, the price for the room on the week-end was a little pricey for the size. The hotel does not give good directions to the outside pool area. Outside pool was small and the lounge chairs were to close together. Boardwalk was nice, would have liked to have the beach bar opened later at night. The show "Ain't nothing like the Real Thing" was wonderful and everyone should see it, request a booth because the seating is to crowded.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Aug-16-2007

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Tourists


I stayed here because of:
Casinos

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Yes

Ceiling leaked directly over bed. Lucky we were not electrocuted. Took speaking to hotel manager to get into a safe room which was much poorer that the one we first had. Said it was a suite but it was not and lacked items in first room. Not happy.

In restaurant thought I would have to go to the Casino floor to get coffee with meal. Waiter said they were so use to serving drinks that coffee was a small problem. After three attempts and two people finally got a cup of coffee. Not happy.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Aug-12-2007

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Tourists

I do not recommend this hotel for:
Business
Older people
People with disabilities
Tourists

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
Maybe

The room was situated right next to the elevators.It was constantly noisy.Also,the walls were paper thin.It sounded like the people in the adjacent room were actually in our room.Upon leaving,it was almost impossible to get an elevator to take our luggage downstairs.(this was the Claridge hotel on the 14th floor).Never again!When we complained to the manager,he was only able to give us a forty dollar coupon for lunch because we didn't purchase th tickets through the hotel.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Aug-01-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I do not recommend this hotel for:
Business
Families with teens
Families with young children
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
Tourists
My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

We thought we had booked at Bally's and then ended up getting the "Claridge Tower" where the rooms were not as nice as we had expected. Also the Bally's pool with whirlpools that we had been looking forward to is actually an additional cost of $10/person. The smaller, less fancy Claridge pool is free. The staff at the front desk were very rude and did not make us feel like valued guests in any way. We had to switch rooms, as our first room had some spiders on the beds. We weren't given any kind of compensation for the inconvenience.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jul-27-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people
Singles older

I do not recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
People with disabilities
Pet owners
Romantic getaway
Singles young
Tourists

I stayed here because of:
Casinos
Shopping

My age:
25-34

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
No way

Arriving at the hotel was difficult with a long line to check in. There are different sections to the hotel as they have purchased adjacent properties and renamed them all Ballys. We got a room assignment in the Claridge (or something like that). This part of the hotel is very old. There were five elevators and yet we had long waits to get one. You need to be very fast to get to the elevator as the door doesn't remain open very long. The room was old and the bathroom was very small. The sheets were like sandpaper and the carpets were dirty. The casino bar was dirty as was the casino in general. In the smoking sections of the casino, there were cigarette butts that people just extinguished on the wood next to slot machines without even an ashtray! The people who work there are friendly and helpful. The "Ain't nothing like the real thing" Motown musical show was very good as was the Italian restaurant. There were all kinds of people in the casino. The beach bar is kind of nice if you like to hanging out, getting a drink and a snack. The rooms in the newer sections of the hotel may be better but we never got to see them. If you do not mind kind of dirty, dumpy casino with lots of action, then it is worth it. If you are looking for a more upscale, clean, facility - don't go there.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jul-15-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino


I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Just me

My visit was for:
Leisure

Would I stay here again:
No way

I thought I would have a room in Ballys Park Place or even Wild West, instead I had to stay in the Claridge which is now part of Ballys. But the rooms and the hotel layout is still the old Claridge and never my preference for hotels in Atlantic City. Had I know ahead of time that I would be given a room there I would not have booked with Bally. Now I am very specific when booking by requesting only Bally Towers.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
26-Aug-05

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people
Tourists

I do not recommend this hotel for:
Families with young children
Honeymoon
Romantic getaway
Singles older
Singles young

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
Maybe

First we reserved in Jan.07 and when we got there instead of beeing in the Bally's like we wanted we were in the Claridge (realy no good)thenn we went to see the person at the desk and she was rude saying we should have looked at the small prints sayiing we should have got there at 10 AM but we have 9 hours of traveling to do soo it is hard to do.The only good point is the security people who were very nice to awnser your questions.Too bad nest time Ceasar or Trump.Thanks again for asking hope you do someting about it.Would have love to stay at the Bally's in the tower.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Mar-04-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business

I do not recommend this hotel for:
Honeymoon

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

The problem was, I wasn't put in the Bally's tower rooms -- I was in the "Claridge" which is run by Bally's.
I'm assuming the Bally's rooms would've been just fine, but the room I was in at the Claridge was less than desirable. Here were some of the problems:
1. The thermostat switch for Heat/Cool was broken off and I had to take the cover off just to set the temperature.
2. The built in wall hair dryer wouldn't stay latched and was wedged in place with a piece of cardboard -- if you touched it at all it would fall off and the hair dryer would turn on -- very dangerous since I was gone most of the day and it could've fallen off and turned on while I wasn't there. I called in the problem and the said they would have some come and fix it right away -- never happened.
3. I was supposed to be in a smoking room (as per my intenerary) and they originally put me in a non-smoking room and it took over an hour for them to get me into a smoking room -- bad service.
4. The tissue box was very damaged and the room appearance seemed generally under kept.

So, I thought I was going to be staying in a Bally's room and instead they "bait and swithced" me to their connected Claridge hotel which in my opinion was sub-par.

Not happy and not impressed.

Mark

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jan-22-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

My age:
35-49

Traveling with:
Just me

My visit was for:
Business

Would I stay here again:
No way

Picked Bally's to be right on the boardwalk, but got stuck in an ancient, worn out Clairidge well back off the boardwalk instead (bait & switch?). First room assigned wasn't even cleaned yet when we got up to it! Had to drag our luggage all the way back down and then over to Bally's front desk for new room assignment. Old 50s white furniture, no bed skirt over bare box springs, etc. Wife was livid. Not the Atlantic City I remember.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- We are sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Apr-30-2012

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Tourists

I do not recommend this hotel for:
Families with young children
Honeymoon
Romantic getaway

I stayed here because of:
Beach
Casinos
Entertainment

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

My husband and I did not get impressed this time around. We have stayed years before and this time we did not feel comfortable. We had to change rooms because even though we requested a nonsmoking room, the room smelled badly like cigarettes. Then the second room we got was not nice at all. We accidentally left our cellphone charger, called lost and found and they yet to call me back. I will never come back again. Sorry, it is not good with their service.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- We are sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Sep-23-2011

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people

I do not recommend this hotel for:
Families with young children

I stayed here because of:
Casinos
Entertainment

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Yes

The check-in process was very slow. There were not enough people to assist during a busy time. The room was not clean. Even after calling the housekeeping and asking them to vacuum the room, it was not done. In addition, dirty glasses were left in the room and the bathroom garbage was not emptied. Dust was all over the television. The room was extremely disappointing and not what I would expect at this caliber of a hotel. We chose this hotel for value and convenience and it did not live up to our expectations.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Aug-16-2010

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino


I stayed here because of:
Casinos
Entertainment
Restaurants
Shopping

My age:
50 plus

Traveling with:
Family

My visit was for:
Family time

Would I stay here again:
No way

Unfortunately we stayed here and our room was in the Claridge Tower. This tower should be renovated or closed. There are marks on the walls, mismatched furniture thrown hodgepodge in the room. It is outdated, dirty and we would never stay there again. We did use the spa for an extra $20 which was clean and had a steam room and sauna that was in acceptable standard but the room was not. It was very disappointing and we will not return to AC for a long time. We will never stay at Bally's again. It was the worst casino we have ever stayed in.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Mar-13-2010

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I do not recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Business
Entertainment
Shopping

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

This was probably the lowest quality room I have ever experienced in this price range. We had requested a non-smoking room, but upon entering the room, it reeked of cigarette smoke. I then called down to the front desk and was told - with quite a bit of attitude - that it was a non-smoking room, but if I had a problem, I could come back down to the desk. Upon arriving back at the front desk, I was then given the same attitude (by a different employee) about being switched to another room. When we finally secured a non-smoking room, it was just terrible quality. The windows were filthy, as were the carpets. There were chipped tiles in the bathroom, and the fixtures were literally falling apart. On the plus side, the casino was decent, but given the location on the strip, there are plenty of other places to stay. Don't waste your money here.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jan-30-2010

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino


I stayed here because of:
Casinos
Entertainment
Restaurants

My age:
25-34

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
No way

The room was dirty. We found a roach in the bathroom. Also the fan did not work in the bathroom. We had a hard time sleeping with all noise in the halls and rooms. We were told if we used our rewards card for the first time, for one half hour, we would get $100 in rewards. We were on the slot for about one hour and did not receive the $100. We did not get the room we thought we would. The only view we had was of construction.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Wow - that was bad. I am giving this review to management. They will email you privately.

Was this helpful?

I visted here on:
Jan-22-2010

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I do not recommend this hotel for:
Families with teens
Families with young children
Honeymoon
Romantic getaway

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way