Caesars Atlantic City
Atlantic City Convention Center
Borgata Music Box
Golden Nugget Atlantic City
We were awakened in the middle of the night by a fire alarm. We exited our room to find about 10 other people out in the hallway. I'm not sure if the alarm sounded throughout the rest of the hotel or not. First off, the exit sign outside our room pointed to someone's room. After seeing another exit sign at the end of the hall, we found the stairs which led us to a door marked "emergency exit only, alarm will sound." I pushed on the door and the alarm sounded, but was apparently jammed or locked! After wandering through what I think was the basement, we found an exit and made our way around to the front of the building. This all took us probably close to 10 minutes. We went in and the night manager informed us that it was a false alarm, which apparently has happened before. I tried to explain to her that the exit signs were wrong and the emergency exits were locked, and she was very rude and obnoxious. She just kept saying that we should have exited a different way and acted like we were a bunch of idiots. There was no apology of any kind and she said "just go back to your room."
The manager in the morning was a little more understanding when I explained what had happened. He at least took my phone number and said he would give me a call. The hotel has signs clearly posted that read "100 percent satisfaction guaranteed." I told him I was definitely not satisfied and that I didn't think I should be charged for the nights stay. I am awaiting a call from them and in the meantime, I will be making a call to the local fire marshal to see what they have to say about what I think is a very dangerous situation. Exit signs should not point the wrong way and emergency exits should not be locked. If there had actually been an emergency, they may well have been pulling dead bodies out of that hotel.
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The hotel was wonderful...So much less expensive than the Casino hotels that we stayed at for the rest of the vacation (non-weekend nights). The rooms were clean, services were adequate, however the beds were smaller than those one would sleep in when staying at any other hotel. The pool was clean and the food at the restaurant was excellent. (I only had a salad but it was better and less expensive than the others I had that week) Definitely worth staying!
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The hotel was very nice and clean. The service was excellent, along with the breakfast buffet. The menu could offer more turkey and beef products, since a lot of people don't eat pork. The location was very convenient to the casinos. Once, I realized that I was lost, the front desk was very helpful with providing the proper directions for me to get to the hotel from where I was. The accommodations were clean and spacious as far as rooms go in a hotel.
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Great review. Glad you had such a nice time! Thanks for using AtlanticCity.com
The hotel looks nice in the outside and when you first come in, the lobby is nice and clean. The room was a problem though, it had a very bad smell to it, it wasn't so clean and the blankets had a terrible smell, we couldn't even use them. I would not recommend this hotel, even if it's close to AC and their rates are 'decent'. I rather pay a bit more and stay at a different hotel.
1 people found this review helpful)
Worst hotel that I haved stayed at since I was a college student with no money. I thought we were being practical by not staying in the heart of A.C., but it back fired on us. The service was terrible. And, I feel like we should have been warned about the AA convention that was there. It was horrible that my young children were exposed to those circumstances. We couldn't even eat breakfast there (not that it looked appealing anyway!) because the line of 100 people wrapped around the lobby. And when we checked in, there was 1 person trying to check in hundreds of people with no rhyme or reason. We had several rude guests jump in front of us and the hotel staff did nothing to make it any better. Never again!
Family with young children
I would definitely recommend this hotel. I've stayed here about 3 times already. Very beautiful hotel.They are currently renovating the restaurant and are planning on making it a full bar and restaurant, cant wait to come back and see how it turns out. Its about 10 minutes away from Atlantic city so its not so bad if you cant get a hotel on the boardwalk. There are many stores and restaurants nearby for example there is a K- Mart right across the street, McDonalds, Dunkin Donuts, and much more...very convenient.
Great staff friendly surroundings .me and my family really enjoyed our stay.this hotel was perfect for everything that me and my family needed for our vacation.great place.we went shopping,dinning,swimming,gambling,site seeing,spa,played golf and games went to the beach.we had a great time as a family we really enjoyed our selfs the hole family.we visit family and friends we even bought a car.we got a good deal and saved a lot of money.the hotel was at a great location for me and my family see you next time we visit ac.........
There was a whole bunch of junkies there for a narcotics convention, it was a bad choice. I had no idea that there was junkies there. If i had known that there were people there for a narcotics thing I would not have booked it. There were people somking pot and talking about there great 36 days being sober. I was shocked by this whole thing.
There was no smoking room as per my request .I even have the print out from home that says I am getting a smoking room. I beleive that they gave it to some junkie. Final note we had no Ac in room, and the Steakhouse we wanted to eat at was not open. It was crazy. And at our ages 53 and 56 we had never been to Atlantic city so this was quite the experience.
when i first came in they were confused about my name when i checked in, they had my name backwards and it took me to run back to the car and get my print out to show them i been booked the room. breakfast ended way too late and we didnt even know what the scedule was it was very unclear. we were also charged to stay in the room about 3 times when we already paid for it. i am very unhappy with the staff and the whole expierience period i will never stay here again.
very very very bad
The Red Roof was a horrible hotel. The room was freezing cold and that was with the heater set to 90 degrees for over 7 hours! The heater was loud, the fan obnoxious. The room was ugly and not very clean. I will never stay at a Red Roof anywhere ever again!
Atlantic City.com should be more careful when recommending similar hotels. I wanted the Clarion, booked it on the web, and then received a phone call saying it was shut out and the website did not update in time. "We'll put you at the Red Roof" they said because it is "similar" and in the same family of hotels. B.S. the room sucked!
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